Terms of Service

Last Updated: September 14, 2025

Welcome to AltTagEtsy! These Terms of Service ("Terms") govern your use of our website, services, and products. By accessing or using AltTagEtsy, you agree to be bound by these Terms.

1. Acceptance of Terms

By using our website, services, or purchasing products from AltTagEtsy, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not use our services.

2. Services Description

AltTagEtsy provides professional Etsy SEO optimization services, including but not limited to:

All services are provided "as is" and we make no guarantees about specific outcomes, rankings, or sales results.

3. Client Responsibilities

As a client of AltTagEtsy, you agree to:

3.1 Accurate Information

Provide accurate and complete information about your Etsy shop, including correct URLs, product details, and business information.

3.2 Content Ownership

You must have full ownership rights or proper authorization for all content, images, and products you submit for optimization.

3.3 Implementation

You are responsible for properly implementing the optimized content we provide. This includes correctly uploading CSV files, updating listing information, and following our implementation guidelines.

3.4 Etsy Compliance

You must ensure that your Etsy shop and listings comply with all of Etsy's policies, terms of service, and guidelines.

4. Payment Terms

4.1 Service Fees

Our service fees are clearly stated on our website and at the time of purchase. All fees are quoted in USD and are subject to applicable taxes.

4.2 Payment Processing

Payments are processed securely through Stripe. By providing payment information, you authorize AltTagEtsy to charge the specified amount for the services selected.

4.3 Refund Policy

We offer a full refund if:

Refund requests must be made within 14 days of service delivery. We do not offer refunds for changes in business decisions or failure to implement provided optimizations.

4.4 Late Payments

Payments are due at the time of service purchase. Late payments may result in suspension of services and additional fees.

5. Intellectual Property

5.1 Your Content

You retain all ownership rights to your original content, product images, and Etsy shop information. By providing content to us for optimization, you grant us a license to use, modify, and create derivative works of such content solely for the purpose of providing our services.

5.2 Our Content

All content created by AltTagEtsy, including optimized titles, tags, alt-text, and audit reports, becomes your property upon full payment. We retain the right to use anonymized examples and case studies for marketing purposes.

5.3 Website Content

All content on the AltTagEtsy website, including text, graphics, logos, and tools, is owned by or licensed to AltTagEtsy and is protected by copyright and other intellectual property laws.

6. Service Level Agreement

6.1 Delivery Timeframes

We commit to delivering services within the specified timeframes:

6.2 Quality Standards

We guarantee that all delivered content will be:

6.3 Revisions

We offer one round of revisions for each service if the delivered work does not meet the agreed-upon specifications. Revision requests must be made within 7 days of delivery.

7. Limitation of Liability

AltTagEtsy shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

Our total liability for any claim related to our services shall not exceed the amount you paid for the specific service that gave rise to the claim.

8. Disclaimers

8.1 Results Not Guaranteed

While we strive to provide high-quality optimization services, we do not guarantee specific results, rankings, sales increases, or business outcomes. Etsy's algorithm is complex and constantly changing.

8.2 Third-Party Services

We are not responsible for the actions, policies, or services of third-party platforms, including Etsy, Stripe, or other service providers we may use.

8.3 Technical Issues

We are not liable for service interruptions, technical problems, or internet connectivity issues beyond our reasonable control.

9. Confidentiality

We agree to keep your business information, shop data, and optimization strategies confidential. We will not disclose your specific information to third parties except as required to provide our services or as required by law.

10. Termination

We reserve the right to terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including but not limited to:

11. Indemnification

You agree to indemnify and hold harmless AltTagEtsy, its officers, directors, employees, and agents from any claims, damages, liabilities, costs, and fees arising from:

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles.

13. Dispute Resolution

Any disputes arising from these Terms or our services shall be resolved through good faith negotiations. If a resolution cannot be reached, the dispute shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

14. Changes to Terms

We reserve the right to modify these Terms at any time. The updated Terms will be indicated by a revised "Last Updated" date and will take effect immediately upon posting. Continued use of our services constitutes acceptance of the updated Terms.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

16. Entire Agreement

These Terms constitute the entire agreement between you and AltTagEtsy regarding the use of our services and supersede all prior agreements and understandings.

17. Contact Information

If you have questions about these Terms, please contact us at:

Email: hello@alttagetsy.com
Website: https://alttagetsy.com

By using AltTagEtsy services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.